{"id":98828,"date":"2025-11-28T12:05:06","date_gmt":"2025-11-28T16:05:06","guid":{"rendered":"https:\/\/montreal-ouest.ca\/?p=98828"},"modified":"2025-11-28T15:26:51","modified_gmt":"2025-11-28T19:26:51","slug":"systeme-dalerte-codered-incident-externe-de-cybersecurite","status":"publish","type":"post","link":"https:\/\/montreal-ouest.ca\/fr\/systeme-dalerte-codered-incident-externe-de-cybersecurite\/","title":{"rendered":"Syst\u00e8me\u00a0d\u2019alerte\u00a0CodeRED\u00a0\u2014 Incident externe de\u00a0cybers\u00e9curit\u00e9"},"content":{"rendered":"\n<p><span data-contrast=\"auto\">La Ville de Montr\u00e9al-Ouest informe ses r\u00e9sidents qu\u2019un incident de cybers\u00e9curit\u00e9 est survenu chez OnSolve, l\u2019entreprise responsable du syst\u00e8me d\u2019alerte \u00ab CodeRED \u00bb utilis\u00e9 par plusieurs municipalit\u00e9s qu\u00e9b\u00e9coises, incluant la Ville lors de situations d\u2019urgence. Ce syst\u00e8me fonctionne de mani\u00e8re enti\u00e8rement ind\u00e9pendante des syst\u00e8mes municipaux. Ainsi, aucune infrastructure technologique de la Ville n\u2019a \u00e9t\u00e9 touch\u00e9e, et la situation est strictement limit\u00e9e au fournisseur externe OnSolve. <\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Selon l\u2019information transmise par OnSolve, des donn\u00e9es associ\u00e9es \u00e0 la plateforme CodeRED auraient \u00e9t\u00e9 extraites de leurs syst\u00e8mes par un tiers non autoris\u00e9 au courant du mois de novembre et sont susceptibles d\u2019\u00eatre rendues publiques. \u00a0Les renseignements personnels fournis \u00e0 CodeRED et concern\u00e9s par cet incident sont des coordonn\u00e9es de base, soit le nom, l\u2019adresse, le num\u00e9ro de t\u00e9l\u00e9phone, et l\u2019adresse courriel, ainsi que le <\/span><i><span data-contrast=\"auto\">mot de passe\u00a0associ\u00e9\u00a0\u00e0 la\u00a0cr\u00e9ation\u00a0du\u00a0profil\u00a0du\u00a0compte.\u00a0<\/span><\/i><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">CodeRED et les comptes associ\u00e9s ne sont plus accessibles pour le moment. Les risques associ\u00e9s \u00e0 cet incident sont principalement limit\u00e9s \u00e0 la r\u00e9utilisation du m\u00eame mot de passe CodeRED pour d\u2019autres services. Si vous avez utilis\u00e9 votre mot de passe CodeRED pour acc\u00e9der \u00e0 d\u2019autres services en ligne, <strong>il est\u00a0recommand\u00e9\u00a0de modifier\u00a0<\/strong><\/span><strong><i>imm\u00e9diatement<\/i><\/strong><span data-contrast=\"auto\"><strong>\u00a0ces\u00a0mots de passe et de les\u00a0remplacer\u00a0par un mot de passe unique et\u00a0robuste\u00a0pour\u00a0chaque\u00a0service.<\/strong> Comme\u00a0toujours,\u00a0faites\u00a0preuve\u00a0de vigilance vis-\u00e0-vis les communications non\u00a0sollicit\u00e9es\u00a0ou\u00a0inattendues.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">La Ville de Montr\u00e9al-Ouest\u00a0tient\u00a0\u00e0\u00a0rassurer\u00a0la\u00a0population :<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:240,&quot;335559739&quot;:0}\">\u00a0<\/span><\/p>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"1\" data-aria-level=\"1\"><span data-contrast=\"auto\">aucun\u00a0syst\u00e8me\u00a0municipal\u00a0n\u2019a\u00a0\u00e9t\u00e9\u00a0touch\u00e9,<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<ul>\n<li aria-setsize=\"-1\" data-leveltext=\"\uf0b7\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props=\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\" data-aria-posinset=\"2\" data-aria-level=\"1\"><span data-contrast=\"auto\">nos\u00a0infrastructures\u00a0demeurent\u00a0s\u00e9curis\u00e9es.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559991&quot;:360}\">\u00a0<\/span><\/li>\n<\/ul>\n<p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559737&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:0}\">\u00a0<\/span><span data-contrast=\"none\">Le fournisseur OnSolve poursuit son enqu\u00eate et travaille \u00e0 r\u00e9tablir L\u2019int\u00e9grit\u00e9 de son service. OnSolve a mis hors service l\u2019ancienne plateforme CodeRED et a acc\u00e9l\u00e9r\u00e9 son plan visant \u00e0 rendre la nouvelle plateforme CodeRED par Crisis24, qui n\u2019a pas \u00e9t\u00e9 touch\u00e9e par cet incident, accessible \u00e0 l\u2019ensemble de ses clients. La Ville suit la situation de pr\u00e8s et continuera d\u2019informer les r\u00e9sidents de toute \u00e9volution significative.<\/span><span data-contrast=\"auto\">\u00a0<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">La Ville\u00a0de\u00a0Montr\u00e9al-Ouest\u00a0\u00e9value\u00a0ses\u00a0options pour un\u00a0syst\u00e8me\u00a0alternatif\u00a0d\u2019alertes\u00a0d\u2019urgence\u00a0et\u00a0<\/span><span data-contrast=\"none\">continue \u00e0 revoir r\u00e9guli\u00e8rement ses pratiques et celles de ses fournisseurs afin de s\u2019assurer qu\u2019elles respectent les standards de s\u00e9curit\u00e9 appropri\u00e9s.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"none\">Si vous avez des questions \u00e0 ce sujet, <a href=\"https:\/\/montreal-ouest.ca\/wp-content\/uploads\/2025\/11\/FAQ-CodeRED-FR.pdf\">veuillez consulter la foire aux questions pr\u00e9par\u00e9 par CodeRED<\/a> ou <a href=\"https:\/\/montreal-ouest.ca\/fr\/notre-ville\/nous-joindre\/\">compl\u00e9ter le formulaire Nous joindre<\/a> et s\u00e9lectionner\u00a0Communications comme destinataire.<\/span><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335557856&quot;:16777215,&quot;335559738&quot;:75,&quot;335559739&quot;:150}\">\u00a0<\/span><\/p>\n<p><span data-ccp-props=\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:0,&quot;335551620&quot;:0,&quot;335559738&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:276}\">\u00a0<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>La Ville de Montr\u00e9al-Ouest informe ses r\u00e9sidents qu\u2019un incident de cybers\u00e9curit\u00e9 est survenu chez OnSolve, l\u2019entreprise responsable du syst\u00e8me d\u2019alerte \u00ab CodeRED \u00bb utilis\u00e9 par plusieurs municipalit\u00e9s qu\u00e9b\u00e9coises, incluant la Ville lors de situations d\u2019urgence. Ce syst\u00e8me fonctionne [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":98823,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"page_builder":"","wds_primary_category":0,"footnotes":""},"categories":[],"tags":[],"class_list":["post-98828","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry"],"better_featured_image":{"id":98823,"alt_text":"","caption":"","description":"","media_type":"image","media_details":{"width":1080,"height":1080,"file":"2025\/11\/codered-logo.png","filesize":53825,"sizes":{"medium":{"file":"codered-logo-992x992.png","width":992,"height":992,"mime-type":"image\/png","filesize":16653,"source_url":"https:\/\/montreal-ouest.ca\/wp-content\/uploads\/2025\/11\/codered-logo-992x992.png"},"thumbnail":{"file":"codered-logo-285x285.png","width":285,"height":285,"mime-type":"image\/png","filesize":3356,"source_url":"https:\/\/montreal-ouest.ca\/wp-content\/uploads\/2025\/11\/codered-logo-285x285.png"},"medium_large":{"file":"codered-logo-768x768.png","width":768,"height":768,"mime-type":"image\/png","filesize":10969,"source_url":"https:\/\/montreal-ouest.ca\/wp-content\/uploads\/2025\/11\/codered-logo-768x768.png"}},"image_meta":{"aperture":"0","credit":"","camera":"","caption":"","created_timestamp":"0","copyright":"","focal_length":"0","iso":"0","shutter_speed":"0","title":"","orientation":"0","keywords":[]}},"post":null,"source_url":"https:\/\/montreal-ouest.ca\/wp-content\/uploads\/2025\/11\/codered-logo.png"},"acf":{"banner_img":false},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/montreal-ouest.ca\/fr\/wp-json\/wp\/v2\/posts\/98828","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/montreal-ouest.ca\/fr\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/montreal-ouest.ca\/fr\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/montreal-ouest.ca\/fr\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/montreal-ouest.ca\/fr\/wp-json\/wp\/v2\/comments?post=98828"}],"version-history":[{"count":0,"href":"https:\/\/montreal-ouest.ca\/fr\/wp-json\/wp\/v2\/posts\/98828\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/montreal-ouest.ca\/fr\/wp-json\/wp\/v2\/media\/98823"}],"wp:attachment":[{"href":"https:\/\/montreal-ouest.ca\/fr\/wp-json\/wp\/v2\/media?parent=98828"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/montreal-ouest.ca\/fr\/wp-json\/wp\/v2\/categories?post=98828"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/montreal-ouest.ca\/fr\/wp-json\/wp\/v2\/tags?post=98828"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}